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Chunk Nibbles is the feel-good treat everyone loves.

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what is the shelf life? what is the shelf life?

what is the shelf life?

Both our 4.25oz Pouches and 2oz snack packs have a shelf life of 10 months. We guarantee quality and freshness well within those timelines.

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Why is shipping so expensive? Why is shipping so expensive?

Why is shipping so expensive?

Shipping isn’t free—we just keep it separate instead of hiding it in product prices. Rates are based on your order’s weight and distance from our Michigan location, so West Coast orders may cost more.
We don’t profit from shipping; you pay exactly what we’re charged.

Tip: Orders over $50 ship free! (Just make sure your total is still over $50 after any discount codes.)

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Can product melt shipping to warmer climates? Can product melt shipping to warmer climates?

Can product melt shipping to warmer climates?

Yes -  our product is susceptible to deterioration in prolonged warmer environments. If you live in an exceptionally warm environment - we recommend utilizing the insulated liner and gel packs to protect your purchase as well as shipping insurance through shipTection

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Do we accept returns or exchanges? Do we accept returns or exchanges?

Do we accept returns or exchanges?

We always strive for the best customer experience possible. We cannot accept returns due to food safety reasons.

If you are unhappy with your order - please reach out to us at info@chunknibbles.com and we will be happy to work with you on it. 

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Do you offer corporate gift options? Do you offer corporate gift options?

Do you offer corporate gift options?

Absolutely! We love partnering with retailers, gift shops, and businesses of all kinds. If you're interested in carrying Chunk Nibbles, send us a message at info@chunknibbles.com. We'll be happy to share our wholesale options and find the best fit for your needs.

Let’s make something delicious happen together!

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Do you offer international shipping? Do you offer international shipping?

Do you offer international shipping?

At the moment, we don’t offer international shipping—but we hope to in the future! For now, our products are available for delivery anywhere in the 50 U.S. states, so you can still get Chunk Nibbles no matter where you are in the country.

Stay tuned—we’re working on expanding our reach!

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My order arrived melted, what do I do? My order arrived melted, what do I do?

My order arrived melted, what do I do?

First and foremost, we apologize for the inconvenience. We are continuously working to improve our summer shipping method but similar to chocolate, if exposed to heat for long periods of time Chunk Nibbles will melt. THE GOOD NEWS is, you will still be able to enjoy your product because the taste is not ruined- simply pop them in the freezer for 1 hour and break into individual chunks. If you purchased the Shiptection shipping protection at checkout, your order is automatically covered. Simply snap a picture of the damaged item, head to www.shiptection.com, and submit a claim. You will hear back from the Shiptection team within 24 hours and will receive a refund or replacement.